EYEWEAR CONSULTANT
The ideal candidate is one that is confident to engage a customer to recognize concerns, investigate needs, share recommendations, and educate them about our products. Do you have a passion for improving the quality of your customers' wellbeing with your craftsmanship, understanding of technical concepts, and fashion?
RESPONSIBILITIES
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Greet Customers in a timely, professional and engaging manner
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Initiate service consultations by asking open-ended question to learn the customers' preferences and needs
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Provide honest and confident feedback to customers regarding eyewear selections
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Ability to perform technical measurement and adjustments of eyewear
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Build lasting relationships with customers by contacting them to follow up on purchases, suggest products that will enhance the customer experience
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Consistently seek trend and product knowledge to act as an expert for the customer
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Work as a team player to ensure each customer receives the best service possible
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Perform tasks including stock work, re-merchandising, display and light cleaning
QUALIFICATIONS
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Have a high school diploma, or equivalent (preferred)
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Ability to use technical information to recommend best solution for customers' needs
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Competitive drive with confidence to succeed in a commision-based environment
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Demonstrated ability to develop and maintain strong relationships with customers and coworkers
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Knowledgeable and enthusiastic about trends in fashion
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Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
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Ability to quickly learn new procedures and processes
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Strong organization and follow-through skills
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Strong attention to detail
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Excellent communication and interpersonal skills
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Understanding of basic mathematic principles
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As a Frameworks Eyewear employee, your health and well-being are important to us. We offer a comprehensive benefits package that includes medical/vision and dental coverage, a generous merchandise discount and much more!
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We are an equal opportunity employer committed to providing a diverse environment.