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EYEWEAR CONSULTANT

The ideal candidate is one that is confident to engage a customer to recognize concerns, investigate needs, share recommendations, and educate them about our products. Do you have a passion for improving the quality of your customers' wellbeing with your craftsmanship, understanding of technical concepts, and fashion?

RESPONSIBILITIES

  • Greet Customers in a timely, professional and engaging manner

  • Initiate service consultations by asking open-ended question to learn the customers' preferences and needs

  • Provide honest and confident feedback to customers regarding eyewear selections

  • Ability to perform technical measurement and adjustments of eyewear

  • Build lasting relationships with customers by contacting them to follow up on purchases, suggest products that will enhance the customer experience

  • Consistently seek trend and product knowledge to act as an expert for the customer

  • Work as a team player to ensure each customer receives the best service possible

  • Perform tasks including stock work, re-merchandising, display and light cleaning

QUALIFICATIONS

  • Have a high school diploma, or equivalent (preferred)

  • Ability to use technical information to recommend best solution for customers' needs

  • Competitive drive with confidence to succeed in a commision-based environment

  • Demonstrated ability to develop and maintain strong relationships with customers and coworkers

  • Knowledgeable and enthusiastic about trends in fashion

  • Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment

  • Ability to quickly learn new procedures and processes

  • Strong organization and follow-through skills

  • Strong attention to detail

  • Excellent communication and interpersonal skills

  • Understanding of basic mathematic principles

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As a Frameworks Eyewear employee, your health and well-being are important to us. We offer a comprehensive benefits package that includes medical/vision and dental coverage, a generous merchandise discount and much more!

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We are an equal opportunity employer committed to providing a diverse environment.

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